Utilities

PRC partners with utilities to deliver quicker response time in attempting to locate customers who have moved from the service address, giving us the ability to recover more monies in less time.  We understand the unique needs of our utility partners, and special circumstances that can affect account recovery efforts including the Utility Commission, transfer accounts, and fraud cases.

We also understand the electric membership cooperatives and how capital credits can affect the collection of accounts.  We have experience with all types of utilities including telecommunications, power, gas, water/sewer, internet, cable and more.  PRC's partnering with diversified utilities over the years affirms a proven track record in a virtually complaint free environment.

We understand that the intricacies of your industry and your organization may be unique to your recovery process.  By employing only the most effective and experienced collectors, as well as the latest in technology and collection methods, we can develop a customized, successful recovery program that goes beyond collections, including valuable services like:

  • Pre-Collection Programs
  • Primary, Secondary,  Bad Debt Programs
  • Early-Out Program/First Party Programs
  • Courtesy calls before termination
  • Credit Bureau Reporting
  • Skip Tracing Services
  • Clean-Up Projects
  • Bankruptcy identification services
  • Scoring models
  • And more, depending on your specific needs...

For more information, call 1-800-868-7724 or e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it