Retail & Finance
PRC has a long history of partnering with financial institutions, retailers, service providers, and other consumer-focused businesses that need effective, reliable, and debtor-friendly accounts receivable and collection programs. Our staff has complete understanding of the FDCPA, PCI-DSS, and Red-Flag regulations, data security, and the importance of protecting consumers’ personal & financial information.
Our Track record against the competition in total collections based on Client supplied data is fiercely competitive, repeatedly revealing PRC to be the top performer. We provide a vast array of services to assist them. PRC also provides first party collection services for our clients, acting as an extension of your internal billing office, adhering to your pre-established procedures. We operate in the client’s name to provide a seamless interface to your customers, while greatly reducing your internal workload.
We provide a vast array of first party early out and third party bad debt services to assist clients throughout all stages of the billing cycle including, but in no way limited to:
- 1st party receivables management prior to delinquency, or at delinquency, prior to charge off
- Primary, secondary, tertiary, and warehoused bad debt collections for consumer and commercial accounts
- Customer billing and follow up contact
- Contract account monitoring services
- Letter campaigns
- Courtesy call campaigns
- Customer satisfaction surveys
- Skip tracing programs
- Credit and behavioral scoring
- Clean up programs
- Debt Set Off Programs
- Pre-listing reports and reviews
- Account scoring
- Credit bureau reporting
- Trigger Reporting through the credit bureaus
- Settlement campaigns