Retail & Finance

PRC has a long history of partnering with financial institutions, retailers, service providers, and other consumer-focused businesses that need effective, reliable, and debtor-friendly accounts receivable and collection programs. Our staff has complete understanding of the FDCPA, PCI-DSS, and Red-Flag regulations, data security, and the importance of protecting consumers’ personal & financial information.

Our Track record against the competition in total collections based on Client supplied data is fiercely competitive, repeatedly revealing PRC to be the top performer. We provide a vast array of services to assist them. PRC also provides first party collection services for our clients, acting as an extension of your internal billing office, adhering to your pre-established procedures. We operate in the client’s name to provide a seamless interface to your customers, while greatly reducing your internal workload.

We provide a vast array of first party early out and third party bad debt services to assist clients throughout all stages of the billing cycle including, but in no way limited to:

  • 1st party receivables management prior to delinquency, or at delinquency, prior to charge off
  • Primary, secondary, tertiary, and warehoused bad debt collections for consumer and commercial accounts
  • Customer billing and follow up contact

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  • Contract account monitoring services
  • Letter campaigns
  • Courtesy call campaigns
  • Customer satisfaction surveys
  • Skip tracing programs
  • Credit and behavioral scoring
  • Clean up programs
  • Debt Set Off Programs
  • Pre-listing reports and reviews
  • Account scoring
  • Credit bureau reporting
  • Trigger Reporting through the credit bureaus
  • Settlement campaigns

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