Utilities

Professional Recovery Consultants has been serving utility clients for nearly 20 years. We provide services to public and privately held utilities and cooperatives including electric, gas, telecommunications, water and wastewater. PRC provides assistance with outstanding receivables from both consumers and businesses throughout all stages of delinquency, from first party cure programs to third party bad debt collection programs.

PRC understands the unique needs of our utility partners, and special circumstances that can affect recovery efforts including the Utility Commission, transfer accounts, fraud cases, and how capital credits can affect the collection of accounts for electric membership cooperatives.

We provide a vast array of first party early out and third party bad debt services to assist clients throughout all stages of the billing cycle including, but in no way limited to:

• 1st party receivables management prior to delinquency, or at delinquency, prior to charge off
• Primary, secondary, tertiary, and warehoused bad debt collections for consumer and commercial accounts
• Customer billing and follow up contact

See Full List