We feel our Value Statement describes our partnership promise perfectly.
“We deliver our services around our client’s definition
of the perfect agency relationship
-EVERY SINGLE DAY-“
This is not a slogan or trendy marketing statement. It is the fundamental principal behind our approach and it is the very core of everything we do. We take it very seriously, and as such, you will see this statement posted on the walls throughout our facility.
The entire focus of PRC is on the individual needs of our clients. Our policies and procedures are built on systems and personnel developed, tested, and proven on a day-to-day basis. We recognize that your requirements will be varied and unique, and we are prepared to invest every PRC resource not only to meet, but to exceed them.
We guarantee consistent professionalism that will help us to obtain optimal recovery rates on your accounts. Our superior training and quality controls, our dedication to exceptional customer relations and the humanitarian image of our clients, the level of our computerization, our willingness to upgrade and customize to meet your changing needs, and the confidence developed through our understanding of how to maintain long-term client relationships, all make us an excellent selection to become your next collection resource.
We have concentrated our resources on technology, training, and client service, and as a result, we have grown almost exclusively through Client referrals and expanded portfolios from our Clients. Our goal has been to develop long-term quality Client partnerships by clearly identifying each Client’s specific needs and requirements, and meeting or exceeding them, every single day. As our references will attest, this approach to service has been a tremendous advantage to them. The quality of our efforts has resulted in a cooperative atmosphere of confidence and trust, leading to outstanding customer relations, mutually increased profits, and improved working conditions for all concerned.